Related Articles
Adding a New Group on MAP
Navigate to the Administration tab in the side navigation menu and click on Groups. You will be directed to the Group Administration landing page. Click the Add a Group button, which will take you to the Group Administration: Add Group page. Under ...
How to Delete a Group on MAP
Note: The default administration group cannot be deleted. Navigate to the Administration tab in the side navigation menu and click on Groups. You will be directed to the Group Administration landing page. Select the group you want to delete by ...
How to change password on MAP
To change your password in the Merchant Access Portal (MAP): Log in to MAP. Click on your username located in the top right corner of the portal. A dropdown menu will appear; select the "Change Password" option. You will be directed to the "Change ...
How to Access PayBatch on MAP
PayBatch allows you to capture and process batched card transactions efficiently. You can prepare a card batch and either manually upload it using the PayGate Merchant Portal or submit it via an API integration. How to Access PayBatch on the Merchant ...
How to Process a Refund on MAP
Log in to MAP: Start by logging into your Merchant Access Portal (MAP) account. Navigate to the Refunds Section: Click on Refunds under the Transactions menu. Search for the Transaction: Ensure that the Start Date and End Date include the date range ...