Deleting user from the POS device
The admin user cannot be deleted, but other users can be removed. To delete a user, login to your merchant dashboard:
1. Click the “In-Person Payments” tab in the top navigation.
2. Navigate to “Manage” and then “Staff” in the side menu to access the staff management page.
3. On the staff page, click the vertical three dots next to the user you want to delete.
4. Select “Delete Staff”. A confirmation pop-up will appear.
5. Click “Delete” to permanently remove the user. Once deleted, the user will no longer appear on the device or in the staff section.
Related Articles
Adding a staff user to your POS device
Only the account owner or those with an admin role can add staff users to the POS device. By default, the account owner is set up as the initial staff user with admin permissions. This default user is critical for the POS device's functionality, as ...
POS Device Users Functionality Explained
The staff user feature on your POS device allows each of your employees to have a unique login on the POS device. This ensures that every transaction, whether it’s a sale, refund, or any other action, is directly linked to the individual staff ...
How to delete products from POS device
Important: When deleting all products within a specific category, the category will be removed from the POS device. However, the category will still remain visible and accessible on the merchant dashboard for you to assign products to. 1. Login to ...
How to delete categories from POS device
Important: You cannot delete a category that has products linked to it. To delete the category, you must first either delete all the products within it or reassign those products to a different category. 1. Login to your merchant dashboard. 2. Click ...
Switching users on the POS device
When the device is on the home screen, the current active user is displayed at the top, with a green indicator next to their name. To switch users: 1. Click on the “Switch User” chevron next to the user’s name. 2. This opens the “Switch Staff” ...