The staff user feature on your POS device allows each of your employees to have a unique login on the POS device. This ensures that every transaction, whether it’s a sale, refund, or any other action, is directly linked to the individual staff member. The benefits of this feature include:
· Transaction Accountability: Easily identify who handled a transaction. In case of any mistakes or issues, tracking and resolving them becomes simpler.
· Role-Based Access: You can control the level of access for each staff member. For example, cashiers can process sales, while only managers can approve refunds or discounts—helping to prevent unauthorized activities.
· Performance Monitoring: Track employee performance by linking sales and other activities to their individual user profiles. This helps with staff training and recognizing top-performing employees.
· Shift Tracking: Employees log in at the beginning of their shifts and log out at the end. You can generate shift-based reports to see who worked when.