What kind of technical support does Payfast offer for custom integration?

What kind of technical support does Payfast offer for custom integration?

The Payfast Technical Support team can assist with integration issues related to our Developer documentation

We won’t be able to resolve the following issues (but may be able to offer advice in certain situations):

  • The building of the checkout page/shopping cart outside of the Payfast integration.
  • Issues related to the notify URL, or ITN script, that are not related to the ITN security steps in the Payfast documentation. For example, how to update your system using the ITN, as this would be unique to your system.
  • Platform issues when developing a custom integration with an existing platform, such as WordPress.
  • Server/hosting issues. We recommend bringing these issues to the attention of your server administrator or hosting company.

Please note: Payfast cannot provide any further code that is not already in the Developer documentation.

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