What happens when I receive the error “Subscriber Out of Funds”?
When a subscription fails (5 attempts, over 5 days), the subscription will be ‘locked’ and you will need to reactivate it on the PayFast backend or via the API pause endpoint. There will be no penalties from Payfast for this and once we stop trying, we will notify you so that you can follow up and resolve this.
What happens if a payment fails?
Subscriber Out of Funds Payfast will try a number of times to reprocess a payment where the buyer does not have funds on their credit card. On failure, the buyer will be notified, allowing some time for the problem to be resolved. On a complete ...
How do I amend pricing for subscriptions?
To amend pricing for subscriptions on your PayFast Dashboard, do the following: Log in to your PayFast account. Navigate to Transactions > Customer Subscriptions. This will open your client subscriber list. 3. On the Status dropdown, select your ...
What communication is sent to the buyer around their recurring payments?
When the buyer's card is expiring: Your buyer will automatically receive mailers reminding them that their card linked to their recurring billing agreement will expire. Mailers will be sent 1 month before, 2 weeks before and 2 days before the card's ...
Managing subscriptions on your PayFast Dashboard
Once a subscription is set up on your PayFast account, it will automatically charge your customer according to the frequency and cycles of the subscription. You may manage your subscriptions through your dashboard by editing, canceling or pausing the ...
How do I enable Split Payments?
To enable Split Payments, action is required by both the primary account and the secondary split account. The first step is for the primary account holder to enable Split Payments via their Payfast Dashboard. To enable Split Payments, do the ...