What communication is sent to the buyer around their recurring payments?

What communication is sent to the buyer around their recurring payments?

When the buyer's card is expiring:

Your buyer will automatically receive mailers reminding them that their card linked to their recurring billing agreement will expire. Mailers will be sent 1 month before, 2 weeks before and 2 days before the card's expiry date.

When the buyer is going to be charged:

Your buyer will receive a reminder of a recurring billing charge 2 days before every scheduled payment date.

When a payment is cancelled:

Your buyer will receive a cancellation mailer whenever you cancel a recurring charge via PayFast.





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