How to Request a Product on MAP
If a product is not yet enabled for you, it will be marked with a red "x" on the product tile, along with a “Request” button. To request access:
- Click the “Request” button on the product tile you want to request activation for.
- A confirmation pop-up will appear, asking if you are sure about your request. Click “Yes” to proceed or “Cancel” to dismiss the pop-up.
- After selecting "Yes," a confirmation pop-up will appear, notifying you that a ticket has been submitted to our merchant services team. They will contact you to process your request.
Related Articles
Product Configuration Overview
The Product Configuration page allows you to request, configure, and view the status of various products you have opted into. By default, the following products will be listed on this page. Some of these products may already be active for your ...
How to change password on MAP
To change your password in the Merchant Access Portal (MAP): Log in to MAP. Click on your username located in the top right corner of the portal. A dropdown menu will appear; select the "Change Password" option. You will be directed to the "Change ...
How to Access PayBatch on MAP
PayBatch allows you to capture and process batched card transactions efficiently. You can prepare a card batch and either manually upload it using the PayGate Merchant Portal or submit it via an API integration. How to Access PayBatch on the Merchant ...
Logging In to the Merchant Access Portal (MAP)
The Merchant Access Portal (MAP) is a secure, web-based platform that enables merchants to manage their Payfast accounts efficiently. Access to MAP is password-protected and is provided free of charge to all Payfast merchants. To log in, please ...
How to Delete a User on MAP
Note: The account owner is the only user that cannot be deleted. Navigate to the Administration tab in the side navigation menu and click on Users. You will be directed to the Users Administration landing page. Select the user you want to delete by ...