How to Edit User Information in the Merchant Access Portal (MAP) | Step-by-Step Guide

How to Edit a User on MAP

  1. Navigate to the Administration tab in the side navigation menu and click on Users.
  2. You will be directed to the Users Administration landing page.
  3. Select the user you want to edit by checking the box next to their name. This will enable the Edit button at the bottom of the table.
  4. Click the Edit button to navigate to the User Administration: Edit User page, where you can update the relevant information.
  5. To save the changes, click the Save button. To cancel any changes, click the Cancel button.
  6. A pop-up will appear confirming that the user has been successfully updated.
  7. To view the changes, return to the Users page in the side navigation. The updated user will appear in the list.



    • Related Articles

    • How to Add a new User on MAP

      Navigate to the Administration tab in the side navigation menu and click on Users. You will be directed to the Users Administration landing page. Click the Add a User button to go to the User Administration: Add User page. Under the General tab, ...
    • How to Delete a User on MAP

      Note: The account owner is the only user that cannot be deleted. Navigate to the Administration tab in the side navigation menu and click on Users. You will be directed to the Users Administration landing page. Select the user you want to delete by ...
    • Editing a Group on MAP

      Navigate to the Administration tab in the side navigation menu and click on Groups. You will be directed to the Group Administration landing page. Select the group you want to edit by checking the box next to its name. This will enable the Edit ...
    • How to change password on MAP

      To change your password in the Merchant Access Portal (MAP): Log in to MAP. Click on your username located in the top right corner of the portal. A dropdown menu will appear; select the "Change Password" option. You will be directed to the "Change ...
    • How to Access PayBatch on MAP

      PayBatch allows you to capture and process batched card transactions efficiently. You can prepare a card batch and either manually upload it using the PayGate Merchant Portal or submit it via an API integration. How to Access PayBatch on the Merchant ...