How to change password on MAP
To change your password in the Merchant Access Portal (MAP):
- Log in to MAP.
- Click on your username located in the top right corner of the portal.
- A dropdown menu will appear; select the "Change Password" option.
- You will be directed to the "Change Password" screen, where you will need to:
- Enter your current password.
- Enter your new password.
- Confirm the new password.
- Click the "Change Password" button to proceed. If successful, a message will confirm that your password has been changed.
- You will then be redirected back to the dashboard.
When you log out and log back in, use your newly created password.
Password Management
For optimal security when creating your password, we recommend the following:
- Avoid using dictionary words or proper nouns.
- Do not include personal information.
- Ensure the password is 8-20 characters long.
- Include both letters and numbers.
- Use a mix of uppercase and lowercase letters.
Your password is private and should not be shared with anyone. Payfast will never request your Merchant Access Portal password. If you receive any communication asking for your password, please consider it a potential phishing attempt.
Additionally, we recommend changing your password every 90 days to enhance security.
Related Articles
Logging In to the Merchant Access Portal (MAP)
The Merchant Access Portal (MAP) is a secure, web-based platform that enables merchants to manage their Payfast accounts efficiently. Access to MAP is password-protected and is provided free of charge to all Payfast merchants. To log in, please ...
How to Process a Refund on MAP
Log in to MAP: Start by logging into your Merchant Access Portal (MAP) account. Navigate to the Refunds Section: Click on Refunds under the Transactions menu. Search for the Transaction: Ensure that the Start Date and End Date include the date range ...
How to Reset Your Password if You've Forgotten It
If you've forgotten your password, follow these steps: Click on the 'Forgot your password' link on the login page. Enter your Username and Company Name. A temporary password will be sent to your registered email address. If you encounter any issues ...
Editing a Group on MAP
Navigate to the Administration tab in the side navigation menu and click on Groups. You will be directed to the Group Administration landing page. Select the group you want to edit by checking the box next to its name. This will enable the Edit ...
How to Delete a User on MAP
Note: The account owner is the only user that cannot be deleted. Navigate to the Administration tab in the side navigation menu and click on Users. You will be directed to the Users Administration landing page. Select the user you want to delete by ...