How to Add Users in the Merchant Access Portal (MAP) | User Administration Guide

How to Add a new User on MAP

  1. Navigate to the Administration tab in the side navigation menu and click on Users.
  2. You will be directed to the Users Administration landing page.
  3. Click the Add a User button to go to the User Administration: Add User page.
  4. Under the General tab, enter the following mandatory information:
    • Full name
    • Email address
    • Login name (Username)
    • Password
    • Confirm password
    • Option to require the user to reset their password upon first login (enabled by default, but can be unchecked if desired).
  5. Click the Next Step button to proceed to the Members tab. Here, assign the user to an Available Group:
    • By default, an "Administrator Group" will appear under available groups.
    • To assign the user, select the group under Available Groups and click the Add button to move it to the Groups This User Belongs To bucket.
    • A user can belong to multiple groups. To remove a user from a group, select the group in the Groups This User Belongs To bucket and click Remove.
  6. After assigning the group(s), you will see a confirmation pop-up stating the user has been successfully added.
  7. To view the newly added user, return to the Users page in the side navigation. The user will appear in the list.

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