Related Articles
How to Add a new User on MAP
Navigate to the Administration tab in the side navigation menu and click on Users. You will be directed to the Users Administration landing page. Click the Add a User button to go to the User Administration: Add User page. Under the General tab, ...
Update Company Details Overview
The Company Details section contains all the information related to your business, such as the company name, VAT registration number, website URL, company address, and contact details, as provided in the Merchant Checklist in the MOA (Memorandum of ...
Administration Overview: Managing Users, Permissions, and Company Configurations
The Administration section, accessible via the side navigation bar, serves as the central hub for managing users, permissions, and company configurations. Access to this section is permission-restricted, allowing you to control which user groups can ...
Account Lockout After Failed Login Attempts
To help keep your Merchant Access Portal (MAP) account secure, we have a lockout system in place to protect against unauthorised access attempts. If you enter incorrect login details multiple times, your account will be temporarily locked for your ...
Groups Overview
A Group is a collection of users that perform the same business function. For example, you may have a 'Sales' group and an 'Accounts' group. Sales staff might need access to process card transactions but not to process refunds. In the Merchant Access ...