How to Access and Use the Bank Reconciliation Section
The Bank Reconciliation section allows you to view Settlement and/or Refund batches that have been processed to your merchant account. You can click on View Detail for each batch to see the detailed transactions within that batch. Additionally, a printer-friendly version is available for convenience by clicking on the printer-friendly version link.
Steps to Access the Bank Reconciliation Section:
- Login to MAP: Begin by logging into your Merchant Access Portal (MAP).
- Navigate to the Bank Reconciliation Section:
- Click on Reporting from the side navigation bar.
- Under Reporting, select Bank Recon. This will take you to the Bank Reconciliation landing page.
- Search for Transactions:
- On the landing page, use the search bar to filter transactions by Transaction Type. You can choose between Settlements, Refunds, or both.
- Specify the Start Date and End Date for your search.
- Click the Search button to proceed.
- View and Print the Results:
- After searching, you will see a table displaying the following information:
- Batch Number: The batch identifier paid to your merchant account.
- Type: Indicates whether the batch is a refund or a settlement.
- Date: The date the batch was processed to your account.
- Transaction Count: Total number of transactions in the batch.
- Batch Total: Sum of all the transactions in the batch.
- Currency: The currency of the batch total.
- Comments: Any additional notes or remarks.
- View Details: A hyperlink that opens the Bank Reconciliation Batch Details page for that specific batch.
- For a printer-friendly version of the table, click on the Printer Friendly button. This allows you to print or generate a PDF of the table.
- View Batch Details:
- Click on View Details next to a specific batch to see the detailed list of transactions within that batch. The details page includes:
- Batch Number: Same for all transactions in the selected batch.
- Reference: The transaction reference.
- Card Number: The card used for the transaction.
- Cardholder Name: Name of the cardholder.
- Amount: The transaction amount.
- Type: Indicates whether it’s a settlement or refund.
- Date Processed: Date when the transaction was settled or refunded.
- Details: A link to view more information about each transaction.
- Comments: Displays notes, such as those provided during a refund.
- At the bottom of this table, you can click the Printer Friendly button to generate a PDF or print a summary of the details.
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