Accessing your prepaid wallet transaction history

Accessing your prepaid wallet transaction history

The prepaid transaction history allows you to view all transactions made on your POS device, as well as transactions related to your prepaid wallet.

To access the prepaid transaction history:

1.    Log in to your dashboard.

2.    Click on the “In-Person Payments” tab in the top navigation.

3.    Select “Prepaid” and then click on “Transaction History.”

This will bring you to the Prepaid History page, which is divided into two sections: Transaction History and Wallet History.

Transaction History

·      This section displays all transactions made on your POS device related to the sale of prepaid products. It essentially serves as the record of “POS device transactions” for prepaid products.

·      You can filter transactions by Start Date and End Date.

·      The recent transaction history table includes the following details:

o   Date of the transaction

o   Prepaid Product Name purchased

o   Vendor

o   Payment Type (cash or card)

o   Transaction Status

o   Amount

Wallet History

·      This section displays all transactions that impact your prepaid wallet, including:

o   Incoming Transactions: Top-ups made to your wallet to enable the sale of prepaid products, and commissions earned on each prepaid product sold.

o   Outgoing Transactions: Includes payout fees, payouts, and top-up fees.

·      You can filter transactions in the Wallet History section by Start Date and End Date, as well as using the Filter History dropdown with the following options:

o   All Transactions (default view): Displays all wallet transactions.

o   Wallet Transactions: Excludes commission earnings and focuses on other wallet activities.

o   Revenue Transactions: Displays only the commissions earned.

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