The Invoices section provides access to all invoices & statements issued by Payfast for the products and services you receive, as outlined in your MOA (Memorandum of Agreement). This includes monthly base fees and payment method fees. The section contains invoices and statements for each month since the start of your service with us, organized per terminal.

How to access your invoice & statements:

1. Navigate to the Online Payments section.
2. Click on Administration in the side menu.
3. Under Administration, select View Invoices.
   

This will take you to the View Invoices page, where you can search for invoices using a start date and end date. The table on this page includes the following columns:

1. Month Ending: Displays the month the invoice pertains to.
2. Terminal: Indicates the terminal related to the invoice, which is especially important for merchants with multiple terminals since invoices are issued per terminal.
3. Invoice No: Shows the invoice number, which is hyperlinked. Click on the link to download the invoice PDF. Some invoices may be password-protected, and you will need to enter your PayGate ID as the password.
4. Monthly Fee Invoice No: Visible only to aggregation merchants. It displays the invoice number for any monthly fees charged. The invoice number is hyperlinked for easy download.
5. Statement No: Also visible only to aggregation merchants. It shows the statement number, which is hyperlinked for downloading the statement.
6. Amount: Displays the amount due, excluding VAT. For switch merchants, this is the sum of fees before VAT. For aggregation merchants, it includes the total of all fees, including any monthly fee, but excludes VAT.
7. VAT: Shows the total VAT charged for all applicable fees.
8. Total: Reflects the sum of the Amount and VAT columns.

If you are a new merchant without any invoices, the table will display the headers with the message “No invoices found.”

Statements & invoice for Gateway merchants vs Aggregation merchants:

• Switch Merchants: You will only see invoice downloads, and the statement column will not be visible.
• Gateway Aggregation Merchants: You will see invoices, statements, and a separate monthly fee invoice for download. Invoices include the total fees and VAT, while statements provide detailed information on payouts, fees, and sales for the month.

Invoices for each month will be available within the first 3 days of the new month. For example, the statement for September will be accessible within the first 3 days of October. You can download invoices and statements anytime as needed.

Invoice & statement password: